DISQUS

Nokia E71 Fanatics Blogs: Email On E71: Review Of The Nokia Messaging Service

  • formidible · 4 months ago
    It depends how much you check and send emails on the go. Usually reading emails and sending quick replies from the browser is good enough for me. However the new Nokia default application is pretty good except for two things - it hogs the battery power unless you turn it off when not being used. Nokia implied when I updated my firmware that this is a trial license and that therefore it might not necessarily continue as free in the future.

    I find the GMail application for GMail accounts is very good except that you cannot download or make attachments (yet).
  • Rob · 4 months ago
    Is there a way to delete a message from both the server and the phone? Like it was in the "old" app? What I want to do: check my mails on the go and don't be bothered with useless ones again when I get home and turn on my computer. Thanks!
  • Leigh Barlow · 4 months ago
    @Rob, I've got mine set-up with Gmail and it removes them from the server when I select delete on my phone.
  • Rob · 4 months ago
    @Leigh, I just checked my account again and it did delete them. Thank you anyway. Probably just a normal delay in synch. that only exists when mail.app and the e71 are running at the same time. Great application after all - but i don't like the confusing "free beta" status.
  • Mike Macias · 4 months ago
    Guys... when you're using Gmail and you delete from the application it will
    still be found in the Gmail "archive". I love that feature.
  • Name · 4 months ago
    I personally don't like it. I know Gmail is meant to not delete anything, but certain emails are not needed and just brings up more search results.
    It should have a way of moving them to the trash folder or archiving it.

    or better yet, actually auto retrieve mail instead of standing by stupidly
  • suyog · 4 months ago
    I think now there is setting in Gmail->Options
    Auto Expunge. Now when I delete mails in Nokia Messaging, it gets deleted from server also.
  • Leigh Barlow · 4 months ago
    Yesterday I decided to give the new Nokia Messaging Application a try. It installed fine and it does work well. I also like the way it transfera between different access points (when I’m at home it seems to link via my Wi Fi and when I leave the house it switches to 3G). As noted by @formidible this does mean the battery takes a big hit. (You can force a disconnect, but this isn’t obvious, as just selecting ‘exit’ leaves it linked to the network.)

    The other interesting thing is the email I got when I downloaded it. This reads: ‘For the next 30 days, this service is absolutely free. If you want to carry on using it once your 30-day trial is over, you can get unlimited* email on your Nokia for £5 a month or less (or you might be able to get it free if it's inclusive in your talk plan). Just get in touch and we'll set it up.’

    From this I take it I will be charged, so it’s not free at all. On this basis I’ll be sticking with the basic client, which isn’t that much worse, it just looks very plain and doesn’t synch’ with online mail folders.
  • swestar · 4 months ago
    @formidible: I double checked on energy profile (latest version of Nokia Messaging and with latest E71 firmware) I find them consume very little power - almost as much as the built in "old" one. You can try that for yourself, see if your device hogs up more battery. You're correct, for now it's a free service. It might become subscription based meaning the automatic pull is payable (I find sticking to manual push better cuz it hogs up very little battery compared to always on)

    Gmail app is ineed good, Gmail in Opera Mini is nearly as good. Thank you for pointing that out, valid alternatives!

    @Rob: It works a bit different, In settings you can set days when you'd like to remove or clear your inbox - writing 3 days means it'll get rid of everything before the last 3 days, from phone memory only, not server! (I use a weekly 7 days setting)

    Usually when you delete, it removes email from phone and server. I suggest deleting unwanted emails on the phone (that you don't need on your Gmail server) and limit your days so you won't clog up to much memory on the phone! Hope that helps!
  • Name · 4 months ago
    The Nokia email app used to work great for me, but now it always seems to be about 6-12 hrs behind, and doesn't get any new emails. I moved on the Seven mail.
  • crazyfootballer · 4 months ago
    I got the same problem like you...really crap for a business phone if emails can't be updated ontime! (I set to sync hourly)
  • Basti · 4 months ago
    Same Problem with GMAIL (look on my latest post down this site)
  • keshihua · 4 months ago
    Before I upgraded to the latest E71 firmware (300.21.012) I was able to to have Nokia mail downloaded to my phone. After I installed it:

    1. I was not able to receive an SMS message regarding upload.
    2. When I download directly form the Nokia site, I still only have the original "built-in"Nokia mail app (w/o ,html support) -- which I don't like as much as the .html supported version.

    It just seems like I'm stuck with the "built-in" version now. Again, downloading from the Nokia site (... and I've downloaded this client over 20 times) -- same result -- only the built-in client.

    What's up????????
  • unsigned nerd · 4 months ago
    From my experience, all the built-in email apps do not work. First off, the auto retrieval does not always work. For example, if I set it to auto retrieve every 15 minutes, some times it can take up to an hour before it retrieves. Next, all the composing and reading are super slow. Waiting, waiting, updating inbox, sending.... Slow slow slow.

    The only app I have found that it works for real and I have been using it is Mail for Exchange 2.7 (must be this specific version as the latest version contains a BIG bug). Composing emails is fast - no need to wait when sending, it just does it in the background. Reading email is super fast as it downloads all header and body already. You can also have Push Mail experience too. It can always be sync with your mailbox. The only requirement is that you need a Microsoft Exchange account which most of the time it does not come for free.

    I doubt why some of you say the default email apps work on E71. They are all too slow when reading and sending and fetching new mails, unreliable auto retreival and etc
  • momos · 4 months ago
    I use Google's gmail app for reading and sending emails, and emoze as a notifier only. So far, no problem, I am happy. I tried the other ways before and I think the combination of gmail and emoze work the best.
  • aqs · 3 months ago
    Same here. I like how Gmail mobile PLUS emoze are simple; no-frills, just how mobile emailing should be.
  • Basti · 4 months ago
    I think, Nokia Messaging has sometimes problems with GMAIL. Sometimes you receive the messages under 20 seconds, and sometimes it takes a long time (10 - 12 hours). With other mailboxes the Nokia Messaging services has no problems. If I look in my Mailbox at googlemail.com, the E-Mails are marked as Unread in the Mailbox.
    A lot of my friends use Nokia Messaging with GMAIL, too. They have the same problem...

    If you don't have the problem, which settings do you have for your GMAIL-Mailbox in the Nokia Messaging Administration?

    I called Nokia for support, the said that they know they have problems with GMAIL, but they don't know why (lol)!

    Thank you for every answer...

    Basti
  • unsigned nerd · 4 months ago
    As I have already mentioned, from my true experience, there is no email app works properly on E71 other than Mail for Exchange 2.7. I am talking about email messaging apps that work seamlessly on E71 which are, as far as I know:
    - the default email messaging apps
    - Mail for Exchange 2.7 (note that 2.9 which is the latest version won't work too when you use Always On mode which is similar to Push Mail)

    I am not going to mention about other email messaging apps that are not working seamlessly as they will consume too much of power and ram.

    Although the default mail app on E71 is easy to configure to access your IMAP or POP3 emails BUT after you has set it up, nothing will work as you expect. It won't always sync according to the settings you configure...

    The only one that works is Mail for Exchange 2.7. It works seamlessly with nokia message. It syncs mail according to your settings. It can give you experience Push Mail when you switch to Always On mode. The only pitfall is that you need a Microsoft Exchange account. I pay for this service to mail2web.com.

    Unfortunately, Nokia official site does not have a link to download Mail for Exchange 2.7 anymore. They leave us only the crappy MfE 2.9 which does not work! It has a HUGE bug that prevents me from using Push Mail.

    You can get MfE 2.7 here:

    http://unsigned-nerd.blogspot.com

    Search for Mail for Exchange

    I am sad with this but at least I find a workaround...
  • Pelinser · 4 months ago
    Hello, guys. Just a help for a newbie in this stuff of Exchange Server.
    I use Gmail app, but it has lots of problems when comes to viewing attachments, html, etc. Is there any possibility of using Mail for Exchange with Gmail account without having to pay for something like "mail2web.com"?
    Thanks anyway!
  • Sid · 1 month ago
    Yes there is. You can sync your google mail, contacts and calendar through MfE. Check this link out

    http://www.google.com/mobile/products/sync.html...
  • jonww74 · 4 months ago
    Unfortunately 'The Nokia Messaging Service' just doesn't support Exchange email (OWA) and as such is of no use to most work users. I have tried many email apps which are prettier than the default software but I've found myself back at MfE for it's speed and reliability.

    I have had no issues with 2.9 either, but I'd understand anyone who has an issue with any version of any software. Installations seem to vary between users greatly with this device ;)

    I'd look forward to an article pitching '3 of the best' email readers (with OWA support ;) ). Cheers.
  • djromero · 4 months ago
    Nokia messaging doesn't receive "Meeting requests" emails.

    Why all email software developers think that only people with exchange servers want to receive meeting requests????
  • parva · 4 months ago
    I have the same problem as keshihua, and that is the new Messaging client does not work with the 300.21.012 version !
  • doinkers · 4 months ago
    I love your blog. you've really put a lot of work into it.
    btw, where can i download your theme? i love it.
  • Dylan · 4 months ago
    Nokia Messaging used to work fine. But last months the reliability is dramatic. I use it to fetch my Google Apps mailbox, but lots of times e-mails arrive with a delay of about 10 hrs.

    Also i think it isn't customer friendly of Nokia to not include MfE support in Nokia Messaging for E71 too (as it is done on E75, E72 etc).
  • swestar · 4 months ago
    Appreciate all your input guys!
    @jonww74 That's what I love about the S60 platform, there isn't really one solution fits all, lots of alternatives out there with plus and minuses. By sharing your userhabits we can improve upon each others feedback!
    @Dylan Valid point, I guess they had to add "more value" on the software side on new devices, a pity for us older E-series users.
    @doinkers The theme is called "N86 (Solace) E by T7" I'm sure it's out there on the net for free. Glad you liked it, stay tuned for more!
  • daClaus · 4 months ago
    I also use Nokia Messaging on an E71 (fw 300.21.012) with Gmail and have the problem that I can't sync my custom folders (labels). I see them in the Messaging web client, the boxes are ticked but they don't show up in the client an the phone. I only see the Gmail system folders (like sent, trash,...), but not my custom one's.
  • suyog · 4 months ago
    Custom Labels wont show up unless they have some mails which are arrived in 1 month time interval or whatever you set for your inbox.
    like from 3 days to 1 month.
    I also wondered about this till I found out by chance one day.
  • Sander · 4 months ago
    Nokia Messaging is severely unreliable i think. Is also confirmed in this topic :

    http://discussions.europe.nokia.com/discussions...
  • Name · 4 months ago
    Nokia messaging works pretty well on my unlocked e71 over vodafone UK. I even get emails pushed through before they show up on my Gmail browser. Only complaints are that HTML view doesn't scroll well, still better than text-only emails on my work blackberry bold!
  • Kunghi · 4 months ago
    I cannot make NM download messages older than 3 days from my Yahoo!Mail, even after changing the appropriate setting to 1 month. Is there any solution to this? Is this something that will only become available once NM goes commercial? IMHO it is quite useless not to be able to access emails older than 3 days...
  • trenglich · 4 months ago
    I installed it & got it working for some of my email accounts but not others. I love the way it looks (html) and found it very user friendly. Here's what I didn't like: No support for exchange server. I managed to get my exchange email by setting it up as POP but it does not sync calendar, notes, contacts... It also won't run alongside MFE so I couldn't sync those there either. It says you can uninstall intellisync so that it would, but for the life of me I couldn't find where to uninstall it. I have several email addresses with 1 provider & they all have the same password and I could only get 1 address working. It would not accept the information for the other 2 emails. It worked well with hotmail & gmail but too much trouble to use both apps. Too bad. Uninstalled it.
  • Andrew · 4 months ago
    How do I get the Mail for Exchange to use wireless if available and only drop to 3G when I leave the building?
  • Leigh Barlow · 4 months ago
    @Andrew

    I've not tried Mail for Exchange yet, but if it works the same as Nokia Mail (which I think it does), set the access point as 'default' and it will use whichever connection is available.

    Works likes this:

    At home Gravity (Twitter client) is connected via Wi Fi. I turn on Nokia Mail, it picks this up and also connects via Wi Fi.

    I leave the house and both Gravity and Nokia Mail drop the Wi Fi connection.

    I open up Opera Mini and browse via 3G. Nokia Mail notices this reconnects via 3G.

    To avoid the manual bit above, run an application which automatically changes the connection to the best one available and Nokia Mail will follow it (I haven't gone looking for one, but I'm sure there is one kicking around somewhere for the platform).

    Sorry that's not Mail for Exchange specific, but hope it helps.
  • aborras · 4 months ago
    "run an application which automatically changes the connection to the best one available and Nokia Mail will follow it "

    I am using Psiloc Connect and works pretty well.
  • Heruhur · 4 months ago
    Has anyone been able to get Nokia Messaging to work with a one.com account?
    I can get it 2 work with the normal e-mail client.
    I think it's in the smtp server, in messaging i don't seem to be able to use a username and password . . . .
  • orcun · 4 months ago
    I can't see on main screen, notification of NOKIA MESSAGING (as you have shown on your first picture, just under NOKIA MESSAGIN APPLICATION) I tried all but unsuccessfull... how you could?
  • Fuzz · 4 months ago
    Go into Menu-> Tools-> Settings-> General-> Personalisation-> Home screen-> Mode settings-> Home screen applications-> Enabled applications. Tick the box next to "Organiser", hit OK and after a few seconds the blue @ will appear on your home screen.
  • orcun · 4 months ago
    no way, I have done exactly the same, "organiser" was already checked. but still I can't see a notification on main screen when NOKIA MESSAGING APPLICATION receives a new e-mail.
  • Fuzz · 4 months ago
    Yeah looks like I was wrong on that, tried again, waited a while & the @ came back.

    I tried unticking Intellisync and waited, the @ didn't return this time so tick the Intellisync box, I hope that box isn't already ticked, should solve things hopefully.
  • orcun · 4 months ago
    Yes, finally. you are right now. blue @ is on screen. thank you.
  • Norman · 4 months ago
    I'm using ProfiMail, it is not free but it is better then the ones found on my E71.
    The problem I have is that with the Nokia programs it does not automaticly update mail mail-accounts.
  • mahatasin · 4 months ago
    My problem is same here like parva and keshihua. I have downloaded nokia messaging many times but all i get is the ugly old sms like messaging. acutally when i click on the new installed icon of the nokia messaging, nothing happens, and when i click on the new setup wizard, it creates an Email account in the usual messaging folder.

    and my phone is updated to the latest firmware...300.21.012 this is happening after i've updated the firmware... :-(
  • sir_sanuk · 4 months ago
    is the old nokia email client available to download from somewhere?

    (it's no longer in-built in my Nokia E71, but i'd like to get it back).

    Thanks for any info.
  • mess · 4 months ago
    I don't know if it can be downloaded from anywhere but it should always be on your phone. In Messaging there should be an entry called Mailbox that lets you configure a new email. If it's not there try, still in Messaging, pressing Options -> Settings, scroll down to and select E-mail, click Options -> New mailbox.
  • Mike Macias · 4 months ago
    Nokia Messaging was updated today everyone. Get it from http://email.nokia.com
  • suyog · 4 months ago
    @Mike , whats new for 3rd edition? I read that update is more for 5th edition. Have you updated your client?
  • sir_sanuk · 4 months ago
    thanks, yea i tried that but it now automatically installs the new nokia messaging.

    the reason i don't want to use the new nokia messaging is because it shows 3 lines of read emails on the homescreen which is really annoying and a waste of space.

    i'm now using mail for exchange and SEVEN for my yahoo! mail instead.

    cheers.
  • KennyDee · 4 months ago
    I've stopped using Nokia messaging cuz it's not reliable, switched to seven.
  • Bigpimpin · 3 months ago
    I have a question, hopefully someone can provide me with an answer! Everytime I try to compose a new email and send it, it just gets thrown in my outbox and the messaging app doesn't end up sending it. Does anyone know what the problem can be?
  • Smalls · 3 months ago
    There might not be an access point set or it can't connect, it can't go online to send the email so it puts it in the outbox for sending when it can find a connection. Another possibility is that there's a delay set so that it only sends after a period of time has passed, you'll have to go through the options screen to make sure everything is in order.
  • danhuk · 3 months ago
    I've been using Nokia Messaging since the beginning of 2009 - I'm in the UK and a customer of O2.

    I've found the app very good except when I'm roaming. Even though all other applications on my E71 work fine (either over wireless or local telco carrier), the Nokia Messaging just hangs.

    Here is the reply I got from Nokia support:

    In regard to this issue, the software in Nokia phones is specific to the country of purchase. This is due to the variations in network protocols and data management that occur from country to country. As this is the case, while you will most likely be able to make and receive calls as well as text messages, you may find other features may have none or limited functionality.

    When I challenged them on this poor answer, they suggested turning on roaming in the messaging settings - despite me telling them that I had already turned on roaming in those settings.

    So, this nice app is totally useless when I go overseas and I have to check my emails through webmail / browser.

    Anybody else have this problem? Any other fixes / workarounds?
  • aqs · 3 months ago
    As for the implied trial service of Nokia Messaging... Nokia knows how we're waaay behind the iPhone/BlackBerry/Android apps already as it is. We bought Nokia phones AND we have to pay extra to use the nice email client (Nokia Messaging), or else get the free native BUT crappy mail service? Way to bring in more Nokia users. If people want to pay to get their emails, then they would've bought a BlackBerry. Just sayin'.
  • mohak · 3 months ago
    If I send an email with 3 attachments [total bytesize 300kb] the email doesn't even get to the outbox! it says sent, but is never sent.

    I tried sending one 300kb attachment, but that went thru. Either its a bug or a restriction with number of attachments that can be sent!

    STUPID NOKIA
  • rp · 3 months ago
    emails received always have attachments as windat files. Annoying!

    I understand setting the outlook mail formay to plain text sorts this - great! Except i can't ask everyone who sends me an email to my phone to change their outlook settings to plain text can i!

    Is there an answer to recieve emails with downloadable attachments??!!

    what application is best on the E71 as i'm annoyed with it so far
  • krnarain · 3 months ago
    What is access Point in EMAIL set up? I am using AIRTEL sim in INDIA Can anyone clairfy
  • Bruno · 3 months ago
    Hi Guys,
    Someone help me please, where Can I find attched files downloaded by nokia email app to my E71? There is a folder? Where r those pics that got on my email if I download it?
    Because I´m affraid about virus and I suspect had got it on my precious.

    Thanks.
  • Vaibhav · 2 months ago
    Please help me as the email system on my e71 stays on. I am unable to understand how to switch it off and on. I am in office most of the time and hence require it only when I am outside...That is when I need it but the mails keep popping up....HELP???
  • Leigh Barlow · 2 months ago
    @Vaibhav When you select 'Exit' from the application it presents you with a screen that has (I think) 'Yes' on the left and 'No' on the right. In the middle of the screen is a small green (again, I'm not 100% sure) box that says something like 'Application is online' next to it.

    If you press down on the D-Pad you can then tick or untick this option to make it go off-line when you exit.

    Hope I've understood what you're after and this helps.
  • Earl · 2 months ago
    can u configure gtalk, facebook chat, yahoo to inbuilt nokia im client? at the moment i'm using Nimbuss but i feel it eats up the battery. please help
  • martinclark123 · 1 month ago
    Hi,
    I recently installed Nokia email app which came with the new firmware update 300x. I can easily add my Yahoo, but cannot seem to add my main POP3 account which i use for work. Whilst I have this email working fine in the default messaging app that comes with Nokia (but very ugly), I cannot get it to work in the new Nokia email app. I keeps defaulting back into a new account on the old messaging app. Does the new Nokia email only work with common emails such as Gmail, Hotmail and Yahoo and not on others?
  • moises · 6 days ago
    hi there its really strange i have been using nokia messaging for months, the push worked great. and suddenly two weeks ago when i tried to access my emails from home screen it asked me to login by entering password, which i did and then it says there is a server problem. so i went to email.nokia.com to login, and for at least two weeks now i can not login. really strange i thought i would remove and reinstall program/app but when i download from web it creates mailbox in the regular messanging folder next to sms. but now i can not send a link from nokia website which should take me to sms provisioning which creates the proper application, like it did originally. any help is greatly appreciated!!